Thank you for your interest in Zilok.com. Zilok is the exclusive property of the Zi Group SA, company registered at the Banque Carrefour des Entreprises de Belgique with the identification number 890 606 488 and located at 307th Avenue, Molière, 1180, Bruxelles, Belgium, Hereinafter referred to as “Us” , “We”, or “Zilok”.
By ”User”, we refer to all individuals or entities that access the site, whether the user is a member or not.
By ”Member”, we refer to all individuals or entities that are registered on the site in order to use its services.
By “Site” we refer to http://www.Zilok.com, including any subdomains, and any replacement or successor URL, or portions thereof, (hereinafter referred to as “Site” or “Zilok”).
By ”Member Account”, we refer to the private area reserved for each member. It is accessible via a password and contains personal information regarding the member.
By ”Owner”, we refer to each member who lists at least one item for rent, using the Zilok.com website.
By ” Renter”, we refer to each member who rents an item on the site.
By ”Rental Agreement”, we refer to the agreement made between the Owner and the Renter, obligating the Owner to transfer the usage of the item (object of the contract), and obligating the Renter to pay in exchange an amount, determined in advance or defined by the rental agreement.
By ”Rent”, we refer to the payment made by the Renter to the Owner in order to enjoy usage of the item.
By ”Rental Listing”, we refer to the information published by the Owner advertising an item available for rental.
By ”Reservation Request”, we refer to the request made by a Renter ro rent a particular Rental Listing.
By ”Acceptance of the Reservation or Booking Request”, we refer to the online acceptance by the Owner of a Reservation Request made by a Renter, and the concurrent creation of an effective contract between the Owner and the Renter for a particular rental item.
By “Personal Information”, We refer to any personally identifiable information collected through the Site about the individual, including but not limited to the individual’s name, address, and telephone number.
By “Service”, We refer to the Services that Zilok offers through its website, including but not limited to providing an online presence to view, rent, or post Rental Listings and other Content.
By “Content”, We refer to Rental Listings, comments, messages, text, files, images, photos, video, sounds, or other materials posted on, transmitted through, or linked to the Site.
By “Zilok”, “we”,”us”, “our”, We refer to Zilok (including its parent company, Zi Group SA), its officers, directors, agents, subsidiaries, joint ventures or employees, or anyone acting on its behalf.
By “Price” We refer to the financial payment given to the Owner by the Renter in order to gain use of the Item.
2. Website Description
a. Zilok is not a party to any Rental Agreement
Zilok does not itself offer any rental services. The site is an online marketplace only, designed for the unique purpose of putting people who want to rent things in touch with people who have things to rent. We never intervene in the transaction between the Renter and the Owner. Zilok cannot thus be considered part of the Rental Agreement between members of the Site.
Zilok exercises no control over the quality, safety or legality of Items listed, or over the truthfulness or accuracy of the Rental Listings, or over the ability of Owners to rent the Items listed or over the ability of Renters to rent or pay for the rental of any Items. We do not guarantee that the Parties will complete any or all terms of the transaction.
Any security deposits or guarantees required by the Owner in whatever form, remains the sole responsibility of the Renter and Owner. Zilok is not responsible for the collection, retention, or refunding of any security deposit, for the control of the exact identity of the Owner and the Renter, or for collecting money owed by the Renter to the Owner or by the Owner to the Renter.
b. Listing Fees Owed By Owner
Except for promotional offers that are explicitly published on the Site, renewable listing fees are owed by the Owner to Zilok for publishing Rental Listings online, and a commission is due when a Rental Agreement is put into effect between a Renter and an Owner (see also chapter 4 below).
c. Public v. Private Areas
The Site contains an area open to the public and a private area accessible only by Members.
The public area allows access to the Members’ Rental Listings. The private area is the part of the site that is accessible only after Member authentication. Members must enter his/her password to enter the private area. The private area allows Members to:
- Create and manage Rental Listings;
- Make a Reservation Requests;
- Publish comments;
- Provide access to collaboration tools; and
- Create an alias (user name) to be identified on the site.
3. Conditions of Registration and Membership Status
Our services are reserved to persons lawfully capable, or authorized to be part of a rental contract in the United States. Our services are not available to minors. You agree that you must be legally an adult to use our services. If you do not comply with these conditions, you cannot use our services. In addition, we reserve the right to suspend or close Member Accounts without notice for any reason, including, but not limited to:
- Inability to identify, verify or authenticate the origin of a Rental Listing;
- Making false statements;
- Diffusion of confidential, illegal or offensive content (For example, pornography, libel, trade secrets, discriminatory content, incitement of violence and racial, religious or ethnic hatred);
- Breaches in moral standards;
- Use, copying or diffusion of copyright protected works without express authorization ;
- Abusive or fraudulent use of collaboration tools (spam of comments, spam of clicks etc);
- Diffusion of unsolicited commercial messages (“Spam”).
You will not hold Zilok (including its parent company, Zi Group SA, its officers, directors, agents, subsidiaries, joint ventures or employees) liable for claims, demands or damages (actual and consequential) of any kind for the closing of a Member Account.
The Member Account is personal and cannot be transferred to a third party.
The member commits to keep confidential the password he or she chooses for accessing his or her Member Account. The Member Account and the password are personal and cannot be shared, communicated or transferred to any other individual or entity, except as required by law.
The member recognizes and accepts being solely responsible for use of his password and Member Account. The Member accepts being held solely responsible for all consequences and obligations generated by use of his/her password and Member Account by a third party.
The member recognizes and accepts as well that the site can consider usage of his Member Account, username or password as proof of the usage of the Site by this Member. All usage of the Site by way of these elements attributable to the Member are considered as being made by the Member. All evaluations, ratings information and comments are also specific to the Member.
Any change of your personal information requested when creating and completing a Member account must be declared to Zilok within 8 days of the change.
Registration of a Member Account implies, in particular, to provide a valid email address that will be used to communicate between the Member and the Site, and will be used as the unique identifier for the Member Account. All email communications sent by the Site to the Member is understood as having been received by the Member, who takes full knowledge thereof.
In addition, the Member accepts to provide a physical address, which is required by Zilok upon registration of the Member Account and the publication of Rental Listings by Owners, in order to make the best usage our of the geolocalization tools.
In order to maximize trust throughout the rental process, the address of the renter may be displayed within the account of the owner of the rental item when he is about to accept the reservation request on the site.
The address of the owner of the rental item, if he or she is registered on Zilok as a Business Account, may be sent to the renter, upon request, once his or her reservation request has been accepted.
4. Fees and Commissions
Access, registration and usage of the website are free.
Unless posted otherwise, our fees are indicated in US dollars (USD) and are pretax.
The user, member, Renter and Owner all recognize that when renting a product through the site, Zilok can receive, by virtue of a partnership agreement, affiliation agreement or any other contract, a compensation for having put the parties in contact thus enabling the product rental or the service providing by the user thereof. All accept this source of income for the site and give up challenging Zilok responsibility regarding corresponding income.
The Pricing Policy describes and specifies billing conditions
6. Liability of Zilok
a. Disclaimer of warranties
You agree that use of the Site and the Service is entirely at your own risk. The Site and the Service are provided on an "as is" or "as available" basis, without any warranties of any kind. All express and implied warranties, including, without limitation, the warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights are expressly disclaimed to the fullest extent permitted by law. To the fullest extent permitted by law, Zilok disclaims any warranties for the security, reliability, timeliness, accuracy, and performance of the Site, the Service rental listings, or any rental agreement. To the fullest extent permitted by law, Zilok disclaims any warranties for other Services or goods received through or advertised on the Site or the Sites or Service, or accessed through any links on the Site. To the fullest extent permitted by law, Zilok disclaims any warranties for viruses or other harmful components in connection with the Site or the Service. Some jurisdictions do not allow the disclaimer of implied warranties. In such jurisdictions, some of the foregoing disclaimers may not apply to you insofar as they relate to implied warranties.
b. Limitations of liability
Under no circumstances shall Zilok be liable for direct, indirect, incidental, special, consequential or exemplary damages (even if Zilok has been advised of the possibility of such damages), resulting from your use of the Site or the Service, or resulting from any rental agreement, whether the damages arise from use or misuse of the Site or the Service, from inability to use the Site or the Service, or the interruption, suspension, modification, alteration, or termination of the Site, the Service or member account. Such limitation shall also apply with respect to damages incurred by reason of other Services or products received through or advertised in connection with the Site or the Service or any links on the Site, as well as by reason of any information or advice received through or advertised in connection with the Site or the Service or any links on the Site. These limitations shall apply to the fullest extent permitted by law. In some jurisdictions, limitations of liability are not permitted. In such jurisdictions, some of the foregoing limitation may not apply to you.
7. Member safety and feedback
Zilok cannot confirm the identity of each member. The overwhelming majority of Zilok Users are trustworthy and well-intentioned. Nevertheless, it's very important to take the same precautions online as you would offline.
a. Member Feedback
Zilok makes available to Members and Users a system of “Comments” or “Evaluations” which allows them to evaluate leave feedback about the person with whom they are doing or have done a transaction. Owners might require positive evaluation or feedback for rental of their Items. The evaluation will also apply to the Owner or the Item, and Renters can evaluate an Owner after a rental.
Members who list an Item for rent and Users who upload or otherwise post Content on the Site are solely responsible for the content they upload and publish under the law and under Zilok’s Policies. Zilok does not carry out or guarantee the existence of editorial control of the Content published by its Users or Members.
Exercising the right to withdraw any Rental Listing or Content that is under dispute does not at all affect the validity, pertinence, quality or legality of any Rental Listing or Content that remains online.
8. Content published on or through the Site.
9. Rental Listings and Rental Transactions
a. Description of the Rental Listings
Rental Listings describe Items offered for rent. Rental Listings can only include text, documents and images that the Members decide to upload, at their sole responsibility. All the Items listed for rent must be in the appropriate category and the Owner is solely responsible for choosing the category in which they will place the Rental Listing.
All fees must be disclosed in Rental Agreement and in the Rental Listing. The Rental Agreement is not our responsibility, it is a document at the disposal of our member.
Extra payments related to the rental of an Item, such as delivery, maintenance or other assistance as linked to a particular rental, must be clearly indicated in the “description” zone of the Item.
Specific rental conditions which are not covered in the rental agreement or contract that may be available online, the security deposit conditions or the available days for rental information , must be mentioned somewhere in the product description.
The Owner always offers for rent goods that the Renter can physically pick up in a given location, either at the Owner’s address or at another one of his rental locations.
b. Owner Must Have Rights To The Item Offered For Rent
The Owner must have either own the Item, or be lawfully allowed to rent the Item which he or she lists for rent.
The Owner, either an individual or a professional, is not allowed in any case to publish any contact information within its Rental Listing. The physical address of the rental location, the Owner’s address, their fax or telephone , an email address or a website address are all considered as contact information.
c. Owner Cannot Change Price Of Transaction Once Accepted
The Owner cannot in any case change the price of a transaction, which he or she has already accepted. When accepting a Reservation Request, the Owner is committed to charge the price published in the Reservation Request.
d. No Exchange Of Contact Information
From the moment of the online publication of a Rental Listing for an Item, until the moment the Owner accepts the Reservation Request, the Owner and the potential Renter cannot exchange (whether or not through the Site) their identity, their contact information, the address of the Owner, Renter or Rental Location, their fax or telephone numbers, email address or a web address.
e. Content of Rental Listings
Users and members agree not to ask for any form of financial compensation in relation to the use of the Content published on Zilok.
Zilok also has the right to monitor, edit, and partially or totally delete any content found in Rental Listings.
Zilok has no obligation of diligence with regards to the publication of content.
f. Zilok May Publish Rental Listings On Partner Websites
g. Member Guarantee Regarding Proprietary Rights
The Member guarantees that he or she possesses all the intellectual rights on the Content of the Rental Listings, texts (Title, sub-title, description), and visual elements. The Member also guarantees that he or she possesses the image reproduction rights, right to image and to personality of the Items and persons depicted or otherwise described in the Rental Listing.
10. Taxes, Licenses, and Certifications
Zilok does not pay any taxes on behalf of the Users or Members of the Site. Users and Members are solely liable for any taxes resulting from any Rental Agreement or use of our Services or Site.
Whether you are a business entity or individual, or whether you are an Owner or a Renter, you agree that you are solely responsible to determine what taxes, if any, apply to you and to pay any such taxes. Zilok recommends that you seek advice from a tax professional.
Depending on the circumstances, such as the number of transactions you conduct, the subject matter of the transaction, licenses or certifications might be applicable to you. You agree that it is your sole responsibility to obtain any licenses or certifications that might be required to conduct a transaction or otherwise use the Services or Site. Zilok is not responsible for determining whether or not you should be licensed and/or certified for the use of the Services or Site, or for conducting a transaction. Zilok makes no representation or guarantee about licensing or certification of its Users or Members.
11. Conclusion of a Rental Agreement/Binding Agreement
The rental of a good between an Owner and a Renter put in contact through the site can only be done through the site.
The Owner is free to choose with whom, if anyone, he or she would like to enter into a Rental Agreement. However, once the Owner has accepted the Reservation Request, the Owner and Renter agree that the Rental Agreement is binding.
12. Rental Agreement Template – Standard Rental Agreement
For the convenience of the Owner and Renter, Zilok makes available to the Owners and Renters, an optional Rental Agreement Template (“Template”). This Template, depending on the type of rental, includes information about the transaction such as the security deposit terms, the length of the rental, the price of the rental as well as all other information often included in rental agreements.
This template is provided by Zilok as an option only, to be modified and added to by the Parties as needed. You agree that Zilok is not responsible for any claims related to use of the Template. You acknowledge that the Template is only a “starting point,” and that it is your sole responsibility to prepare an enforceable Rental Agreement. Accordingly, Zilok recommends that you seek professional advice when preparing a Rental Agreement.
13. Geolocalization and Privacy
One of the many valuable features of Zilok is to be able to search locally for an Item using geolocalization tools. Zilok does not provide the address of the Owner or Rental Location until the Reservation Request has been accepted by the Owner.
The Google Maps tool uses an arrow to roughly show where the Rental Location is. This arrow will pinpoint the location with an approximation of several meters. The Rental Location is purposely inaccurate to protect the Owner’s privacy.
Zilok reserves the right, without any limits or restrictions and at its sole discretion, to modify in whole or in part and at any time, its Policies. All changes will be effective once published on the Site. Use of the Site after these changes have been published constitutes your acceptance of the modified Policies. Zilok reserves the right to modify, interrupt, or end at any time any service, without taking responsibility for the consequences resulting from these modifications, interruptions or ending of these services.
15. Use of External Applications
Usage of the application Google Maps is subject to implicit acceptance of the Terms and Conditions for Google Maps (http://maps.google.com/help/terms_maps.html).
Information on the maps obtained via Google is offered as indications only.
Usage of the SSL application by Ogone is subject to implicit acceptance of the Terms and Conditions for Ogone (link towards Ogone Terms and Conditions).
16. Intellectual Property
Zilok cannot be aware of all the content published on the site in all the Rental Listings or in the comments. However, Zilok commits to remove as quickly as possible any copyright protected material once notified.
The brand Zilok.com is a deposited trademark and is fully and exclusively owned by Zi Group SA. All graphic elements, design elements, presentations, logos relative to Zilok.com are the exclusive property of Zilok. Any reproduction without Zilok written authorization is strictly prohibited.
17. User’s control over personal information
Zi Group SA has made a declaration to the Commission of Privacy Protection concerning the storage and treatment of personal information related to the Users. All users have a right to access, modify, correct, and delete any of their personal information, a right which can be used at any time via: : Zi Group SA, 307a Avenue Molière, Bruxelles, Belgique.
18. Zilok’s use of User’s materials
When using Zilok services, you are requested to provide to us or to other Users information concerning Zilok services, including your registration, your Rental Listings and rental transactions, evaluations and comments, your messages or tickets, or any other information you may publish on the Site. You are solely responsible for this information. Zilok only acts as a passive intermediary in publishing them online.
19. Proprietary Rights
Please do not submit confidential or proprietary information to us unless we have mutually agreed in writing otherwise. We are also unable to accept your unsolicited ideas or proposals, so please do not submit them to us in any circumstance.
We respect the intellectual property of others, and we ask you to do the same. If you or any User of the Site believe its copyright, trademark or other property rights have been infringed by a posting on the Site, you or the User should send notification to our Designated Agent (as identified below) immediately. To be effective, the notification must include:
1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
2. Identification of the copyrighted work claimed to have been infringed;
3. Information reasonably sufficient to permit us to contact the complaining party, such as address, telephone number and, if available, an electronic mail address at which the complaining party may be contacted;
4. Identification of the material that is claimed to be infringing or to be subject to infringing activity and that is to be removed and information reasonably sufficient to permit us to locate the materials;
5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, agent, or the law; and
6. A statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringing.
Pursuant to the Digital Millennium Copyright Act, 17 U.S.C. Sec. 512(c), our Designated Agent for Notice of claims of copyright infringement can be reached as indicated below. Service of repeat infringers of copyright or of users about whom repeat claims of copyright infringement are received will be terminated.
Designated Agent for Claimed Infringement:Zi Group SA,
DMCA Designated Agent
307a Avenue Molière,
Your acknowledge and agree that upon receipt of a notice of a claim of copyright infringement, we may immediately remove the identified materials from our Site without liability to you or any other party and that the claims of the complaining party and the party that originally posted the materials may be referred to the United States Copyright Office for adjudication as provided in the Digital Millennium Copyright Act.
20. IndemnificationUpon a request by us, you agree to defend, indemnify, and hold Zilok and Zilok’s Affiliates harmless from all liabilities, claims, and expenses, including attorney's fees that arise from your use or misuse of Site. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.
21. No agency relationship
22. Legal Fees
Zi Group SA reserves the right, at its sole discretion, to organize the defence with a lawyer of their choosing, against all legal claims, legal suits or other affairs that request financial compensation from the user or the member.
23. Relationships between Parties
24. Applicable Law and Legal Jurisdiction
25. Additional Conditions
- Zilok contains links towards other websites and is not responsible for the confidentiality policies or practices on other websites. When a member or user of Zilok clicks on a link that takes them to another site, the member or user is held responsible for reading the confidentiality policies of said website.
- Zilok is not responsible for interactions between members.
- Members of the site can be individuals or professionals.
- In any case, by using the site, you commit to comply with all national and international laws and regulations currently applicable to the use of our services and to your activities on the site. In addition, you recognize specifically and accept that your usage of the site may be qualified as a business in a legal sense. As a business, you are subject to certain specific obligations, such as, and without limitations, registering the business, keeping books and accounting records in compliance with applicable regulations, payment of sales taxes and other applicable taxes, as well as legal dispositions in case of insolvency. In addition, if you have commercial activities on the site, and in particular if you are a professional user, you have to comply with the regulations relative to billing, invoicing, sales, and more generally to all commerce laws and regulations. We recommend you to look for advice from a professional counselor or attorney on these matters.
- All notifications at your attention will be sent to the email address you provided when signing up to Zilok. Messages and notifications are considered received 24 hours after the email has been sent, unless we receive a notification stating that the email address is not valid or functioning.
26. Other Zilok terms and conditions