Members have been asking for a simpler reservation process on Zilok, today we're happy to announce it's up and running! Now in a few clicks you have access to the rental owner contact information so you can call right away and finalize the transaction.
Here's how it works when you want to rent something on Zilok, starting today:
- Select the dates for your reservation
- Confirm with the retainer system
- Contact the owner
Simple as 1, 2, 3!
Now, if the owner tells you the item is not available for these dates, you have 3 days to report to us that the transaction has been canceled and make sure you don't get charged the retainer fee.
We hope this will make it much easier for people to get in touch and arrange the details of the transaction. We've learned that every rental transaction is different, so we want to let our users benefit from a very flexible system. This new system will make last minute reservation much less stressful.
And that's not all. To make communications between rental owners and renters more effective, we've added new features to the community messaging system so you can attach prospective reservation dates to rental owner inquiries. This way if you're satisfied with the owner's response, you can finalize your reservation in a few clicks.
Please let us know what you like or don't like about the new system, we'd love to hear from you (comments below, or click here). Enjoy!